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Open your account with clear privacy terms

Your account, wallet records and lobby activity all create data that needs careful handling.

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ifgmas Open your account with clear privacy terms
PRIVACY CONTACT

Check privacy help before you share data

Need a privacy answer before opening your account? Contact us with the same name, phone number or email linked to your profile so we can match…

Live chat privacy desk Use live chat for quick privacy questions about cookies, account access or wallet records.
Email data request Send email when you need a written privacy request, correction trail or copy of…
Account verification help If privacy checks block a withdrawal or login change, our team can explain which…
DATA CARE

Browse our privacy controls with confidence

Privacy controls sit inside the account flow, not hidden away from you. We separate account details, wallet references, game-session records and support messages so each request can be checked with the right…

Account data collection

When you create an account, we collect contact details, login markers and profile settings. These records help us identify you, keep access consistent and respond when you ask to change stored details.

Cookie and device signals

Cookies help remember your session, language choice and basic device signals. You can clear browser cookies, but doing so may require a fresh login and a new security check.

Wallet record handling

Deposits through Touch 'n Go, GrabPay, Boost dan FPX create transaction references we use for matching, reconciliation and support checks. We keep these records separate from your wallet login credentials.

Game-session privacy

Opening Oracle Roulette, Bonanza, Football Studio, Cash Rocket, Royal Fishing or Thunder Fishing creates session records. These records help settle account activity, confirm game timing and trace support questions.

Retention and deletion

We keep data only for account operation, dispute handling, security checks and legal record needs. When records are no longer needed, we remove or anonymise them according to our internal privacy process.

Correction requests

If your phone number, email or name needs an update, contact support from your registered channel. We verify the request first, then update the record or explain why more proof is needed.

Discover answers about your privacy rights

These answers explain common privacy requests before you open your account or contact support. They cover data access, correction, cookies, wallet records, security checks and how we handle requests tied to Malaysia access where local law permits.

We collect account details, contact records, login signals, device markers, wallet references and support messages. We use these records to operate your account, process requests, verify access and answer privacy questions.

We use payment references to match deposits, check withdrawals, resolve wallet questions and keep transaction records accurate. We do not need your wallet password, bank login or one-time codes for privacy handling.

Yes. Contact support from your registered phone number or email and explain what needs changing. We may request proof before updating sensitive details to protect the account from unauthorised changes.

Cookies and similar tools can remember your session, device type, language choice and security status. Game-session records may also show when you opened specific rooms so support can trace account questions.

Only the teams or service providers needed to handle the request may access relevant records. That can include support, payment reconciliation, security checks or hosting tools under internal access controls.

Retention depends on the record type, account status, dispute needs and legal record duties. When data is no longer required, we remove it, anonymise it or restrict access within our process.

Use live chat or email and provide your registered contact details for matching. Do not send passwords, wallet PINs or one-time codes; we will verify you through safer account checks.

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